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MSLMSLCenter for Health Innovation
& Biotechnology
Innovation

Healthcare Innovation

Improving how care is delivered and accessed — where the binding constraint is rarely the technology.

Our view

Sometimes the innovation is not a device

It is tempting to assume health problems are solved by new technology. Frequently they are not. A screening programme may fail because results take three weeks to return, because patients cannot afford a second visit, or because nobody is responsible for following up an abnormal result — none of which a better instrument would fix.

Healthcare innovation at the Center therefore covers process as much as product. We are as interested in a referral pathway that stops patients being lost to follow-up as in a new assay, because both change outcomes, and the first is often cheaper and faster to implement.

Areas of focus

Where healthcare innovation concentrates

Access & delivery

Redesigning how services reach people — location, timing, cost structure and the number of visits required.

Referral pathways

Ensuring an abnormal result reliably leads to the next step rather than to loss of follow-up.

Point-of-care approaches

Methods that return a result during the visit, removing the second journey entirely.

Cost reduction

Lowering the real cost of diagnosis and monitoring, including the indirect costs patients bear.

Quality improvement

Practical changes to laboratory and clinical process that reduce error and turnaround time.

Health information

Better recording and communication of results, so information is not lost between services.

Evidence before deployment

Proposed service innovations are evaluated through our health sciences research before being recommended for wider adoption. A change that feels obviously better is not the same as one shown to help.

Health sciences research

Propose a healthcare innovation

We are interested in ideas from clinicians, laboratory staff and health managers who can see where a process is failing.